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Nextal Help

Clear the cache

Clearing your browser’s cache (or history) can resolve display or access issues. Follow the steps for your browser below.

Chrome — PC, Mac, phone, or tablet

  1. Open Chrome.
  2. In the top-right corner, tap More (⋮).
  3. Tap History, then Clear browsing data.
  4. At the top of the screen, choose a time range. To delete everything, select All time.
  5. Check Cookies and other site data and Cached images and files.
  6. Tap Clear data.
  7. Restart Chrome.

Reference: support.google.com/accounts/answer/32050

Edge — PC

  1. Click the Menu icon.
  2. Go to Settings.
  3. Click Choose what to clear.
  4. Check Cached data and files.
  5. Click Clear.
  6. Restart Edge.

Reference: support.microsoft.com — View and delete browser history in Microsoft Edge

Firefox — PC

  1. Click the Menu icon → Options → Privacy & Security.
  2. Under Cookies and Site Data, click Clear Data, check both boxes, then confirm.
  3. Restart Firefox.

Reference: support.mozilla.org — How to clear the Firefox cache

Firefox — Mac

  1. Click the Menu icon → Preferences → Privacy & Security.
  2. Under Cached Web Content, click Clear Data.
  3. Restart Firefox.

Reference: support.mozilla.org — How to clear the Firefox cache

Internet Explorer — PC

  1. Click Tools → Internet Options → General tab → Delete.
  2. Check Temporary Internet Files and Cookies and website data.
  3. Click Delete.
  4. Restart Internet Explorer.

Safari — Mac

  1. Go to the History menu → Clear History → set Clear to All history → click Clear History.
  2. Restart Safari.

Reference: support.apple.com — Clear your browsing history in Safari

Safari — iOS (iPhone, iPad)

  1. Go to Settings → Safari → Clear History and Website Data → Clear History and Data.
  2. Restart Safari.

Reference: support.apple.com — Clear your browsing history in Safari