Skip to content

Decline candidate

Record that the candidate withdrew or said no — captures a reason for your reports. Different from Deny (which is when you reject the candidate).

Where to find it
Kanban → applicant menu → Decline
Who can use it
Anyone with edit access to applications.

“Decline” records that the candidate said no to the opportunity — they pulled themselves out. It captures a reason so you can later report on why candidates are passing on offers.

The Decline sidebar. Pick a reason and save.

When to use this

Use Decline when the candidate told you they’re not interested anymore — pulled their application, accepted another offer, changed plans. Use the separate Deny action when you are rejecting them. The two look similar but the data they capture is different and feeds different reports.

How to open it

  1. Find the candidate on the kanban.
  2. Open the applicant menu on the card.
  3. Pick Decline. The sidebar slides in from the right.

What you fill in

Field

What it does

Candidate

Read-only list of the candidate(s) being declined. Multi-select from the kanban is supported.

Decline reason

Dropdown of decline reasons your organization configured. Common entries: better offer, salary, location, role mismatch, accepted internal offer.

If the reason list is short or doesn’t fit

Decline reasons come from your organization’s customization settings. If the list doesn’t cover your case, ask your Nextal administrator to add a new reason — it then appears here for everyone.

Where the data shows up

Decline reasons feed the Decline reasons chart on the job’s Reports tab and the Candidate analytics report. If most of your decisions are salary-driven, the chart will make that obvious.

Who can do what

What you want to do

What you need

Decline a candidate

Edit access to applications on this job

See decline reasons in reports

Access to reports

Add or edit the reason list

Administrator on the customization page

Tips

  • Decline ≠ Deny. Decline = candidate said no. Deny = you said no. Mixing them muddies your reports.
  • Pick the most specific reason. “Other” is fine when nothing fits, but vague choices weaken the analytics.
  • You can change a decline later. If the candidate changes their mind, reopen the sidebar and pick a different reason — or move them back to an earlier status on the kanban.