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Nextal Help

Profile identity and password

Your personal information, your profile picture, your password, and the sessions you have open in Nextal — all in one place.

Where to find it
Profile menu → Settings → Profile tab
Who can use it
Everyone — each user manages their own profile
Direct URL
https://app.nextal.com/conf/userProfile?tab=profile

The Profile tab of your Settings page is the very first thing you see when you open Settings. It contains three side-by-side cards: Profile Picture, Password, and Session. Each card is independent — changing your picture does not change your password, and resetting your sessions does not change anything about your identity. Below is everything each card does and how to use it.

The Profile tab. Three cards from left to right: Profile Picture, Password, Session.

Profile picture

Profile picture card

What it is. A small round image that represents you across the entire Nextal application. It shows up in the top-right corner of every page, next to your name in comments, on candidate forwarding emails, in the kanban side panel when you take an action, and on the shared calendar.

Why it matters. When your team works on a candidate together — leaving comments, scheduling interviews, forwarding files — your picture is the fastest way for teammates to recognize who did what. A friendly headshot makes the workspace feel like a team rather than a list of usernames.

How to add or change your profile picture

  1. Open the Profile tab

    Click your avatar in the top-right corner of the application, then Settings. The Profile tab is the first one selected.

  2. Find the Profile Picture card

    It’s the first card on the left, with the title Profile Picture and the subtitle Add or update your profile picture.

  3. If you don’t have a picture yet

    You’ll see a dashed upload zone that reads “Drop files here or click to upload”. Either drag an image file straight onto that zone, or click anywhere on the zone to open the file picker. Pick an image from your computer.

  4. Wait a moment

    Your picture is uploaded and saved automatically. There’s no Save button to click. The new image replaces the upload zone instantly.

  5. To replace an existing picture

    You first need to remove the current one. Click the link Remove your profile picture below the round image, then upload the new one as above.

Password

Password card with the Update password button and last-reset info

What it is. The password you use to sign into Nextal. It can be updated at any time. The card also shows you the last time the password was reset and who reset it — useful for security audits or when you wonder whether IT changed it for you.

Why it matters. Your password protects every candidate file, client contact and confidential email in your workspace. If you suspect anyone else knows your password — even a former coworker — change it within a minute or two using this card. If you’ve simply forgotten it and can’t sign in, this card is not the right place; use the Forgot password link on the sign-in page instead.

How to change your password

  1. Click Update password

    In the Password card, click the blue rounded button labelled Update password. A panel slides in from the right.

  2. Enter your current password

    The first field is Actual password. Type the password you sign in with today. This proves you’re you, not someone who happened to walk up to an unlocked laptop.

  3. Choose a new password

    Type your new password in New password. As you type, a checklist appears below showing five rules:

    • At least 8 characters long
    • At least one special character (such as ! @ # $ %)
    • At least one number
    • At least one capital letter
    • At least one lowercase letter

    Each rule turns green when satisfied. The Update button only becomes active when all rules are green.

  4. Repeat the new password

    In Re-new password, type the same new password again. The checklist also requires both fields to match. This guards against typing errors.

  5. Click Update

    The new password takes effect immediately. The panel closes. You stay signed in on this device, but any other device or browser still signed into your account will be signed out the next time it tries to do anything.

Session

Session card with the Session reset button

What it is. “Session” is a single sign-in: every time you sign into Nextal on a phone, laptop or tablet, you start a session there. The Session card shows you the number of active sessions you have and gives you a single button to end them all at once.

Why it matters. Three common situations:

  • You signed in on a friend’s laptop or a hotel computer and forgot to sign out.
  • Your phone was lost or stolen.
  • You suspect someone else might be using your account on a device you don’t have access to.

In all three cases, clicking Session reset from any device where you can still sign in will boot the other device out instantly. That device will need your password (or your SSO provider) to come back.

How to log out of all sessions

  1. Click Session Reset

    In the Session card, click the blue rounded Session Reset button. A confirmation popup appears in the middle of the screen.

  2. Read the warning

    The popup says: “Are you sure you want to delete all sessions? This operation can not be reverted and you will be logged out of this session.” The session you are currently using will also end — which is the safer behaviour, because it forces you to type your password again to confirm you’re still you.

  3. Confirm

    Click the red Delete button. The application logs you out immediately and brings you to the sign-in page.

  4. Sign back in

    Enter your username and password (or use SSO if your organization uses Microsoft 365 or Google Workspace). You’re now the only active session.