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Nextal Help

Application deny reasons

Where to find it
Configuration → ATS settings → Application → Deny reasons tab
Who can use it
Administrators with settings access
Direct URL
https://admin.nextal.com/conf/admin/settings/ats/jobApplicationSettings/denyReasons

A denial happens when the organisation turns the candidate down. When an application moves to the Denied step, Nextal can ask the recruiter to pick a reason from this list.

The Deny reasons tab. Each active reason becomes an option in the reason panel recruiters see.

How the denial reasons are used

When a recruiter moves an application to the Denied step, a panel asks them to pick a reason from this list — if the Ask for the deny reason setting is on in job automation. The chosen reason is kept with the application and can feed your reports.

Not to be confused with: Decline reasons: when the candidate withdraws.

Add a reason

  1. Go to Configuration → ATS settings → Application and open the Deny reasons tab.
  2. Click Add a reason at the top of the list: the side panel opens.
  3. Enter a clear, concise label. If your account has several languages, the FR / EN / ES pills above the field switch language; a dot marks a language still to translate.
  4. Keep the Active switch on, then click Save.

Edit, reorder and deactivate

  • Click a row (or ⋯ → Edit) to rename a reason: Save applies, Cancel discards your changes.
  • Drag the ⠿ handle to reorder; the order is saved as soon as you release it (with the keyboard: Tab to the handle, Space, arrow keys, Space). Clear the search first if one is active.
  • The row’s Active switch acts immediately. A deactivated reason is no longer offered, but applications that already used it keep the value.
  • Use the search at the top of the list to find a reason.

There is no delete action: a reason can only be deactivated or reordered.

Tips

  • Keep reasons factual and defensible. In some jurisdictions these reasons can be disclosed or audited. Prefer objective, skills-based wording.
  • Aim for ten reasons or fewer. A short, well-named list gives cleaner analytics.
  • Review the distribution every quarter. If one reason dominates, your job descriptions or screening criteria may need adjusting.