Beyond the email templates you create yourself, Nextal ships with a set of system email templates — predefined emails that the platform sends automatically when a specific event happens (a candidate applies, you schedule an interview, a job alert matches, and so on). Each one already exists in your account; you can edit its subject, body and variables or turn it off, but a system template can’t be deleted.
This page lists every system email template, what triggers it, and its template ID (the technical reference you’ll see used across the product).
Interview invitations
Sent to the candidate once you book a specific interview time.
Email
When it’s sent
Template ID
Phone interview invitation
When you create a new phone interview invite
phoneInterviewInvite
In-person interview invitation
When you create a new in-person interview invite
interviewInvite
Video interview invitation
When you create a new video (Visio) interview invite
visioInterviewInvite
Interview self-booking
Sent so the candidate can pick their own slot from your availability.
Email
When it’s sent
Template ID
Phone interview — slot selection
To let the candidate choose a phone interview slot
phoneInterviewSlotInvite
In-person interview — slot selection
To let the candidate choose an in-person interview slot
interviewSlotInvite
Video interview — slot selection
To let the candidate choose a video interview slot
visioInterviewSlotInvite
Contact (client-side) meeting invitations
Sent to a contact at a client company rather than to a candidate.
Email
When it’s sent
Template ID
Contact phone meeting invitation
To invite a contact to a phone meeting
contactPhoneInterviewInvite
Contact video meeting invitation
To invite a contact to a video meeting
contactVisioInterviewInvite
Application & job notifications
Email
When it’s sent
Template ID
Application acknowledgment
To acknowledge a candidate who applied online through the career-portal link. Turn this template off if you don’t want applicants to receive an acknowledgment.
resume_ack
New applicant notification
To the job’s creator, the recruiting manager and the hiring manager when a new candidate applies to a job
newApplicant
Spontaneous application notification
To inform users of a new spontaneous application
spontaneousApplication
Application rejection
To candidates who weren’t hired or already declined — for example when a job is closed
deniedApplicationClosingJob
Out-of-area application
To candidates who apply from a country outside your authorized area
wrongLocationJobApplicant
Job suggestion
To tell a candidate a job might interest them and invite them to apply
job
Sharing & collaboration
Email
When it’s sent
Template ID
Share a candidate with a colleague
To share a candidate’s profile with another user and ask for their comments
publicCandidate
New comment notification
When a contact adds a comment to a candidate
commentNotification
Reference / recommendation request
When you ask someone to provide a recommendation about a candidate
feedbackRequest
Candidate text-message notification
To a user when a candidate sends them a text message
candidateTextMessageNotification
Job alerts & email validation
Email
When it’s sent
Template ID
Job alert
To candidates whose saved job alert matches a newly created job
jobAlert
Job-alert email validation
To a candidate who creates a job alert, to validate their email address
candidateEmailValidation
Approvals & surveys
Email
When it’s sent
Template ID
Requisition approval request
To approvers when a new requisition is created, so they can approve the job creation
newApprobation
Survey invitation
To ask someone to complete a survey
survey
Screenshot pendingThe Email Template screen showing the predefined system templates grouped together, each with an on/off toggle and an edit action.
System templates appear alongside your own in Email Template — edit the wording, or switch one off to stop those emails.
Tips
You can’t delete a system template — only deactivate it. Switching one off stops Nextal from sending that email at all.
Edit, don’t recreate. To change the wording of an automatic email (say, the interview invitation), edit the matching system template rather than creating a new one.
Each template is per-language. Provide the subject and body in each language you support; the candidate receives the version matching their language.
The template ID is how the rest of the product refers to a system email — for instance, the rejection email on the Deny candidate action is the deniedApplicationClosingJob template.
