Job reasons
Job reasons are short codes or labels that explain why a job was opened or closed. When a recruiter opens a new requisition, they can tag it with an open reason — “Backfill”, “New headcount”, “Replacement”. When they close it, they pick a close reason — “Filled”, “Cancelled”, “Budget freeze”. Those reasons flow into reporting, where hiring managers can see at a glance how many positions were eliminated versus filled externally versus filled internally.
Open reasons
Open reasons describe why a position is being recruited for. They are selected when a job is created or re-opened. Common open reasons include:
- New headcount — a net-new position approved in the budget
- Backfill — replacing an employee who left or was promoted
- Maternity or parental leave replacement — a temporary backfill
- Restructuring — a role created as part of an organizational change
Close reasons
Close reasons explain what happened when a job was closed. They are selected during the job closure flow. Common close reasons include:
- Position filled — the role was successfully hired
- Position eliminated — the headcount was cut
- Budget freeze — hiring was paused or cancelled
- Internal transfer — filled by an existing employee without an ATS application
- Duplicate posting — a second posting was merged into a primary one
Adding a reason
- Go to Configuration → ATS settings → Job and open the Reasons tab.
- Under Open reasons or Close reasons, click Add reason.
- Enter a label.
- Click Save.
Editing and deactivating
Click the edit action on any reason to rename it or toggle it Active/Inactive. Deactivate reasons that are no longer applicable — they will no longer appear as options in the job form, but historical jobs that used them retain the value for reporting.
There is no delete action for reasons — a reason can only be deactivated or reordered.
Tips
- Keep reasons mutually exclusive. If “Filled internally” and “Internal transfer” mean the same thing, consolidate to one label — duplicates skew reporting counts.
- Match your workforce-planning taxonomy. If your finance team tracks headcount under specific categories, align reason codes to those categories so ATS data and workforce-planning data stay in sync.
- Add reasons before they are needed. A recruiter mid-closure who cannot find the right reason will pick the closest approximation — which pollutes analytics. Audit the list before each planning cycle.
- Deactivate, do not delete. Deactivated reasons keep history intact while preventing future misuse.