Skip to content
Nextal Help

Surveys & feedback

Run candidate-facing surveys and collect structured interview feedback from your team.

Where to find it
Candidate profile → Surveys tab
Who can use it
Anyone with access to candidates
Direct URL
https://app.nextal.com/candidates/<ID>?tab=surveys

What it does

Two related things live here:

  • Candidate surveys. Send a form to the candidate (availability, consent, follow-up questions). They fill it; their answers land here.
  • Interview feedback. After an interview, interviewers fill in a structured feedback form (scores, strengths, concerns). All feedback for a candidate rolls up on this tab.
The Surveys tab. Responses are grouped by survey; feedback is grouped by interview and interviewer.

How to use it

  1. Open the Surveys tab

    You’ll see two sections: Candidate surveys and Interview feedback.

  2. Send a candidate survey

    Click Add survey, pick a template, confirm. The candidate gets an email with a personal link. Status shows Pending until they answer. Use Fill survey to record a survey response directly on behalf of the candidate (for example, if they answered verbally).

  3. Fill interview feedback

    From the kanban side panel, interviewers click Submit feedback and complete the form. It lands on the candidate’s Surveys tab automatically.

  4. Compare responses

    When multiple interviewers submit feedback, the tab averages numeric scores and lists each person’s comments.

Two survey types

  • Candidate surveys — sent to the candidate (e.g. “Why are you looking to leave your current role?”). Used for sourcing intake or post-decline feedback.
  • Interview feedback — sent to interviewers internally (e.g. “Rate communication 1–5”). Drives the hire/decline decision.

Sending a survey

Pick a template, pick recipients, customise the intro — that’s the whole flow.

Click Add survey. Pick a saved template from Settings → Templates → Surveys, optionally edit the intro message, pick recipients (candidate or interviewers), and send. Each recipient gets a unique one-click link to a private response form. If you need to record a response directly (for example the candidate answered verbally during an interview), use the Fill survey button instead.

Send a reminder

A candidate hasn’t filled in their survey yet? You can nudge them with a one-click reminder — no need to recreate or resend the whole survey.

On every non-completed survey (status Pending), the Surveys tab shows a Send reminder button. Click it to re-send the candidate a reminder email — a distinct follow-up message that points at the same survey link. The button doesn’t appear on surveys that are already Finished, and it’s limited to people who have the send-survey permission.

After each send, the survey card keeps a reminder history, for example “Reminded 2× · last on Jul 15”, so you can see at a glance how many times and when the candidate was nudged.

If you already sent a reminder the same day, the app asks you to confirm (“Already reminded today — send again?”) before sending a second email, so you don’t over-contact the candidate.

Tips

  • Standardise interview feedback. Same questions for every interviewer in the same loop. Easier to compare.
  • Post-decline survey. A 3-question survey on the way out catches goldmines — “what would have changed your mind?” reveals comp gaps and process issues.
  • Keep candidate-facing surveys short. 5 questions max. Anything longer drops to 30% completion.