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Survey template — questions

Where to find it
Configuration → Templates → Survey Template → Questions tab
Who can use it
Administrators with template access

The Questions tab is where you build the questionnaire for a survey template. You design it once; every time a recruiter or HR manager sends this survey, respondents see exactly these questions in this order.

The Questions tab with its four sections.

The four sections

The Questions tab is organized into four sections. Each section has its own add button and list of items:

SectionPurpose
Welcome ScreensIntroductory screens shown to respondents before the first question. Each screen has a title and a description (rich text).
Screener QuestionsThe main set of questions. These are the questions respondents answer in the survey.
Demographic QuestionsOptional questions about the respondent’s background (e.g., age range, region).
Thank You ScreensClosing screens shown after the respondent submits. Each screen has a title and a description.

Adding an item

Click the Add button at the top of each section to append a new item. For screener and demographic questions, you configure:

SettingWhat it controls
TypeHow the respondent answers (see below).
RequiredWhether the respondent must answer this question before submitting.
QuestionThe question text as the respondent will read it.
DescriptionAdditional context displayed below the question text.

Question types

TypeDescription
TextAn open-ended text answer. You can set minimum and maximum length.
DateThe respondent picks a date.
DropdownThe respondent picks one option from a list you define. Supports “Allow other”, “Randomize”, and “Alphabetical Order” options.
Multiple choiceThe respondent picks one or more options from a list you define. You can set minimum and maximum selections. Supports “Randomize” and “Alphabetical Order” options.
NumberA numeric answer. You can set minimum and maximum values.
RatingA numeric scale. You set the range (number of steps).
WebsiteThe respondent enters a URL.
BooleanA Yes/No question.

For “Dropdown” and “Multiple choice” types, you manage the list of answer options inside the question editor. Each option can be set as Active or Inactive, and you can reorder them with the ▲ ▼ arrows.

Reordering items

Items within each section are reordered using the ▲ (up) and ▼ (down) arrow buttons shown in the “Order” column. The order arrows are only visible when the template is in Draft status.

Deleting an item

Click the “Delete” option in the action menu on an item to remove it. Deletion is only available when the template is in Draft status.

Tips

  • Put your most important question near the top of the Screener Questions section. Respondents may not complete all questions, and drop-off increases toward the end.
  • Use “Rating” for dimensions you want to track over time — they aggregate nicely in the Results tab.
  • Use “Required” sparingly. Forcing an answer on every question increases abandonment.