Emails

Configured in

• email-templates

See the full email history with a candidate and send new emails using templates.

Where to find it

Candidate profile → Emails tab

Who can use it

Anyone with access to candidates

Direct URL

https://app.nextal.com/candidates/<ID>?tab=emails

🔒Requires permission:Candidate Read

What it does

Every email you send a candidate from the ATS — and every reply we capture back — shows up on the Emails tab as a conversation thread. Compose new emails from a template or a blank canvas; templates fill in variables like the candidate’s first name, the job title, or your signature automatically.

Screenshot pendingThe Emails tab with the thread list on the left and the selected email body on the right, plus a compose button

The Emails tab. Click New email to compose; the candidate’s address is pre-filled.

How to use it

1. Open the Emails tab

   Threads are shown newest first, grouped by subject.

2. Click New email

   The composer opens with the candidate already in the To field.

3. Pick a template

   The Template dropdown lists active candidate templates for your organization. Selecting one fills subject, body and variables.

4. Attach files

   Attach files from the candidate’s Files tab or upload fresh ones.

5. Send

   The email goes out through your configured provider and appears in the thread immediately.

Note

Where templates come from. Your admin manages email templates in Configuration → Templates. Only templates marked active appear in the picker.

Composing a new email

Screenshot pendingThe email compose dialog with template selector, subject, body, attachments and Send button

The compose dialog. Templates pre-fill subject and body; merge tags (like {firstName}) are replaced at send time.

Click New email at the top of the tab. The compose dialog opens with:

• Template picker — choose a saved template to pre-fill subject and body.
• Subject and body — rich-text editor with bold, italic, lists, links, images and merge tags ({firstName}, {jobTitle}, {clientName}).
• Attachments — drag files in. The primary resume is auto-attached if you tick the “Include resume” box.
• From address — your configured reply-to or the default workspace address.

Email thread and replies

Screenshot pendingA complete email thread between the recruiter and the candidate, sorted chronologically

The full email thread, oldest to newest. Replies appear here automatically if Nextal is synced with your inbox.

Once your email is synced, every reply from the candidate appears in this thread automatically — no manual import needed. The thread is shared with anyone who can see the candidate, so the next recruiter on the case picks up the full history.

Tips

• Build templates. Once you’ve sent the same “follow-up after no response” email three times, save it as a template — Settings → Templates.
• Check the From. If you sometimes send from a personal address and sometimes from a shared inbox, glance at the From field before clicking Send.
• Merge tags save typing. {firstName}, {clientName}, {jobTitle}, {recruiterName}, {interviewDate} all get substituted at send time — no more “Hi [Name]” typos.